Proving Value: ROI, KPIs, and Storytelling
Define a few metrics everyone understands—cost per transaction, time to quote, customer satisfaction—and pair them with leading indicators so you spot progress early and intervene before value leaks.
Proving Value: ROI, KPIs, and Storytelling
Estimate benefits with conservative baselines, track realized savings, and attribute value transparently. Include risk adjustments and sensitivity analyses so finance partners trust the numbers and champion scale-up.